As Vice-Chair of SAE Manitoba Section, I attended the SAE Leadership Development Seminar in Warrendale PA. It was very helpful to put faces to the names of the people on the other end of the phone.
It was here that I saw the best innovation that I had ever seen, for an org chart: a small picture of each person beside their name. I kept that org chart on my wall for years, because as soon as I saw the picture, I would recall them clearly, and be able to work with them better. I’ve suggested many organizations since, to take up this idea of a visual org chart, but have never yet seen it done anywhere else. I’m sure somebody is doing it – but I haven’t seen it. I assure you, it works well!