Most of our phones will helpfully display the telephone number or even the name, for incoming calls. This is a great help. You can often avoid telephone solicitors, for instance sending “Annoying Surveys Inc.” to voicemail. You can prepare your greeting, greeting an office colleague more formally than an old college friend. Unfortunately, you cannot …

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The Telephones, They are a Changin’ Back in the 70s and earlier, offices were served by a system with the telephone company providing all the connections, and forcing the use of their equipment. In the office where I worked, it meant 4 separate lines, and every phone had four lighted buttons. If a button was …

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